COVID-19 Update: Luxe Care is closely monitoring the COVID-19 pandemic and appreciates the gravity of the risk of Coronavirus and our responsibility to care for the most vulnerable population groups, our aged clients and our staff. For those seeking assistance at home rest assured we have the capability and capacity to provide immediate assistance to you or your loved one. Click here for more information.
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Google Rating
5.0
Nicole Demos
08:20 01 May 19
I have been working at Luxe Care in the position of Admin Manager since February this year and loved it from my first day.
Suzanne and the team she has put together are incredibly caring, approachable and have the client’s and employee’s best interests at heart.
Every client is matched up with a Carer who has similar interests so they can enjoy their time together as much as possible whilst receiving fantastic care. How can it get better than that? Not to mention the 24 hour number who is answered by a Registered Nurse.
I can’t recommend Luxe Care enough for your loved ones needs. Always available for a chat so don’t hesitate if you’re looking for Private Home Care as I can assure you, from what I’ve seen no stone has been left unturned. I am excited to continue working with this amazing business!
Media Success
09:04 05 Aug 19
Luxe Care provided exceptional care to my elderly father. The management and staff are professional, caring and responsive.
Thanks Suzanne and staff.
Greg Dyett
Catherine Robinson
04:43 20 Jun 19
Luxe care is a genuinely caring provider of home care. The positive and caring attitude of the care coordinators is so clearly encouraged by a business owner who has people managing her business that care about the clientele and Luxe care staff as much as she does. This is shown everyday, every phonecall, every interaction. Top down to bottom up, the caring is clear within this organisation.
From the quality level of staff they employ to the satisfied clients they service, Luxe care is a shining example of how home care should be provided.
They employ nurses as well as carers. So if you are a disillusioned or burnt out home care assistant or community nurse, look no further for a happy workplace where you will finally exhale.
Luxe don't just service private clients, they also service other funding sources. So if you are a client or family of a client and are (among other things) sick of having a different nurse every visit, feel rushed by the stressed-out-busy nurse and tired of not knowing what time the nurse is going to turn up, look no further for a provider of home care who will genuinely help you or your loved one.
Patricia Kennedy
04:37 21 Mar 19
I am privileged and honoured to be working with this amazing company called Luxe Care. Through my whole working life and being associated with quite a few companies and various fields of work, I can honestly say this is far the best one ever. Luxe in my opinion has so much integrity, compassion, professionalism,
understanding, assistance in every way and so much more not only to their clients but towards their emloyees. All the staff are always ready to help not just in theory but in practical ways as well. I would like to especially acknowledge Margaret Zarkadas (the Care Coordinator ) whom I am in contact with mainly. Margaret is very professional, caring, helpful, understanding, gentle, honest and also very down to earth.
Thank you Luxe and Margaret for all you do for the clients and all of us who are blessed to be working for you and with you. It makes our job very enjoyable and satisfying. If you are looking for a new change in your career, Luxe is definitely worth trying. (And just in case some of you out there may think I got paid extra to say all this, no I mean this all sincerely from my heart.) Pat Kennedy
Justin Cilmi
04:10 09 Jul 18
In our financial planning business, where we assist numerous clients with Aged Care and Home Care needs, we have dealt with the staff at Luxe Care over the years.
We have always found the staff to be professional, polite and knowledgeable, which gives us great comfort in being able to refer clients.
Home Care is a complex area and the staff at Luxe Care help take the anxiety out of the process.
Sarah G
22:51 30 Nov 19
Thanks for all the help with keeping Margaret safe and sound. The carers are absolutely wonderful and have taken the daily worry away for all of us.
Samantha Dixon
19:10 02 Oct 20
A huge thank you to all the staff. My mum has commented a number of times about how lovely, caring and professional the staff are. The range of services you provide are excellent and you have, and continue to help mum stay in her home with dignity. I have also found the staff lovely to deal with and nothing is too much trouble. Your staff truly care about their clients. Not only do you help mum, you have given me such piece of mind, knowing that mum is getting such wonderful assistance and having more social interaction and structure built into her weeks. Thank you.
Marcus McMahon
04:55 18 Oct 20
I couldn’t recommend Luxe Care more highly. My patients really love the personal touch provided. Having known the founder, for many years, I can attest to the integrity of the company and the quality of their service.
Stephen Digby
23:01 18 Nov 20
Luxe carers are excellent quality: sincerely caring and friendly; easy to communicate with; thorough in completion of tasks; excellent in sharing information between staff and supervisors. Highly recommended after months of 24/7 care and further months of daily 2hr shifts.
CJR Electrical Group
01:45 02 Oct 20
We used Luxe Care for my mother in-law and could not be happier with the level of service their team has shown us. They've gone above and beyond what we could've hoped for. I Strongly recommend them.
Margaret Smith
08:34 26 Nov 20
I am one of the many carers with Luxecare and have been with the company for about 5 years. I must say that in my 15 years experience in the field, Luxecare carers work together in teams to provide an excellent standard of care for our clients. We work together with care coordinators to find solutions to health and wellbeing issues that may crop up, occasionally, with the wonderful people that we support in their homes. We communicate using the latest technology to keep our managers and other team members up to date- whether that may be feedback about a meal that the person being cared for really enjoyed, their preferences, changes in abilities or condition. It is all about maintaining their independence as much as possible (especially during the covid crisis)
As carers, we have access to free on line training which helps ensure we are all up to date with all the latest information on health and safety.
I consider it a privilege to work with the clients I support.
I have worked with many veterans, community leaders and the Mums and Dads who have helped protect and grow Australia.
