Unexpected circumstances like a fall, a medical diagnosis or frailty that can come with growing older might mean that people need some extra help to stay at home.
Luxe Care supports people to stay at home with private home care services that are tailored to individual needs and delivered with compassion and empathy by people who are directly recruited, trained and supported as valued members of the Luxe Care team.
No matter how much or how little help is needed, we deliver a premium care solution that helps people remain at home and engaged in the community.
Tailored to your personality as well as your needs
When you partner with Luxe Care, you will have your own Care Manager who gets to know you. Available around-the-clock, your Care Manager is your central point of contact for emergencies and all your care needs – including developing your care plan, hand-selecting your team, and ensuring your care arrangement continues to meet your needs as they change. Most importantly to make sure you are happy.
Highest quality staff
We are very fussy about who joins Luxe Care. In addition to telephone and face-to-face interviews, we carry out national background checks, certification checks and two professional reference checks.
The most important thing we do is match you to the staff that best suits your specific requirements and your personality. This makes for much more enjoyable days.
We carefully select and directly employ staff who match our culture, are trained professionally, included in all aspects of the care plan, and deliver exceptional care to older people. Our rigorous screening process sets us apart and ensures your care team is highly experienced and of the highest quality.
We are here 24/7
We believe that good service is responsive, and we know that the need for support doesn’t stop after business hours. We are available around-the-clock so you can rest assured that we are ready and able to assist you when you need us for after hour emergencies.
No contracts or commitments
Many of our clients have come over to Luxe Care from other services. Unlike other providers, we don’t lock you in to a contract, or charge you any joining or exiting fees, and our fee structure is completely transparent. You turn the services on and off as they are needed.
24 hour care
At Luxe Care we understand that home is people want to be and we are committed to making sure that this can occur. Our 24/7 care service enables people to live life fully and with meaning, even with the most complex of care needs.
With dedicated clinical oversight and care management, Luxe Care provides the highest quality private in-home nursing and support services so that clients can remain in the comfort and familiarity of their own home for as long as possible.
We can assist with a comprehensive range of services, including:
General nursing care
Specialist nursing care
Shopping and errands
A trusting team
We hand-select a small care team based on their knowledge of our clients needs and preferences. The team is made up of highly qualified and directly employed nurses and carers, providing comprehensive care and support in order for our clients to remain at home for as long as possible.
At Luxe Care we pride ourselves on offering continuity of care so it is not a new face at the door every day – our clients have a regular team that they get to know and trust.