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Date Received *

Full name of the person making the claim *

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Complaint received by

Other ( Eg: Aged Care Ombudsman )

Please provide details of the complaint *

What is the desired outcome? Has this outcome been achieved? *

Is the complainant satisfied with the outcome?

If response is no, is escalation to an external complaints mechanism required? (Eg: Local Guardians, Aged Care Quality and Safety Commission)

Please list any details for the previous answer

Date Resolved

Who was this closed off by?

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Level of Compliment - Rate out of 5

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We acknowledge the Traditional Owners of the land where we work and live.

We pay our respects to Elders past, present and emerging.

We celebrate the stories, culture, and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.

We respect and welcome people of all backgrounds, genders, sexualities, abilities, and cultures.

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