SUPPORT AT HOME OVERVIEW
Support at Home replaced the Home Care Package Program and the Short-Term Restorative Care Program on the 1st of November 2025. The new program covers both ongoing and short-term support, aligning more closely to assessed individual needs.
8 ongoing classifications with increasing levels of funding to provide varying levels of care according to assessed needs.
Participants who were assessed as eligible for a Home Care Package will transition to Support at Home at the equivalent funding level of the existing home care package classification.
Classification | Quarterly Budget | Annual Funding Available |
|---|---|---|
Transitioned HCP Level 1 | $2,746.63 | $10,986.50 |
SAH Level 2 | $4,008.91 | $16,035.64 |
Transitioned HCP Level 2 | $4,829.86 | $19,319.45 |
SAH Level 3 | $5,491.67 | $21,966.70 |
SAH Level 4 | $7,424.07 | $29,696.28 |
SAH Level 5 | $9,924.40 | $39,697.61 |
Transitioned HCP Level 3 | $10,513.83 | $42,055.30 |
SAH Level 6 | $12,028.44 | $48,113.74 |
SAH Level 7 | $14,536.88 | $58,147.50 |
Transitioned HCP Level 4 | $15,939.55 | $63,758.20 |
SAH Level 8 | $19,536.51 | $78,106.40 |
SAH Level 1 | $2,683.01 | $10,732.04 |
#Prices effective from 1 November 2025 and are subject to change in March and September each year in line with indexation.
ADDITIONAL 3 SHORT-TERM SUPPORT CLASSIFICATIONS
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The Restorative Care Pathway - $6000 for up to 16 weeks
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The End-of-Life Pathway - $25,000 for a 12-week episode but may extend up to 16 weeks if funding is not fully utilised.
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The Assistive Technology and Home Modification scheme – 3 funding tiers for equipment and home modifications that are applied for.
Funding Tier | Funding Cap | Time Allocation |
|---|---|---|
Low | $500 | 12 months |
Medium | $2000 | 12 months |
High | $15.000 | 12 months |
SUPPORT AT HOME SERVICES LIST
Ongoing classifications and short-term pathways funded aged care services are now grouped into three categories:
Clinical support (No Co-contributions)
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Specialised services to maintain or regain functional or cognitive capabilities.
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Nursing Care
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Allied Health – Including Physiotherapy, Exercise Physiology, Occupational Therapy, Podiatry, Dietician, Psychologist, Social Worker, Speech Pathologist, Counselling or Music Therapist
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Care Management
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Prescribed Nutrition
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Clinical Care Consumables e.g. wound care/continence aids
Independence (Co-contributions applicable)
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Support delivered to help manage activities of daily living and the loss of skills required to live independently.
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Personal Care – showering, assistance with self-administration of medications
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Social support and community engagement
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Therapeutic Services for independent living – including Acupuncture, Chiropractor, Remedial Masseuse, Osteopath, Art Therapist, Diversional Therapist
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Respite – Community or Centre based respite
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Transport- Direct transport (Driver and Car provided), Taxi
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Assistive Technology and Home Modifications.
Everyday Living (Co-contributions applicable)
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Support delivered to keep the participants home in a livable state and safe environment.
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Domestic Assistance – cleaning, laundry, shopping assistance
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Home Maintenance and repairs- Window cleaning, gutter cleaning
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Gardening
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Meals – preparation and delivery
The services you are eligible for will be based on assessed needs and outlined in the Notice of Decision and support plan provided in your assessment. Your Care Manager can assist with this and access a full list of services available.
CO-CONTRIBUTIONS FOR SUPPORT AT HOME CLIENTS
Contributions are paid based on an assessment by Services Australia of your income and assets. If you do not complete and provide the information to Services Australia your contributions will be set at the maximum level.
Transitional clients were assessed as eligible for a home care package after September 12, 2024, but may not have received a home care package prior to 1 November,2025 will be responsible for contributions at the ongoing rate according to their income and asset assessment.
To assist with estimating contributions, you can use the Support at Home fee estimator available on My Aged Care.
Income and Assets Assessment Outcome | Clinical Supports | Independence | Everyday Living |
|---|---|---|---|
Part Pensioner | 0% | 5% - 50% | 17.5% - 80% |
Self-Funded Retiree | 0% | 50% | 80% |
Full Pensioner | 0% | 5% | 17.5% |
Co-Contributions for Grandfathered Clients
Grandfathered clients were receiving a home care package or assessed as eligible for a home care package prior to September 12, 2024.
Grandfathered client’s payment arrangements include:
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Previous HCP clients who did not pay an income tested care fee will continue to make no contribution.
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Previous HCP clients who paid an income tested care fee will pay the same or less under support at home.
Care Management and Budgets
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10% of the participant’s allocated budget is reserved for Care Management and is only usable for this purpose.
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Transitional and grandfathered clients retain any unspent funds prior to 1 November 2025 in their account. These may be used for extra approved services, assistive technology/equipment or home modifications.
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Budgets are now set quarterly.
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Only up to 10% (or $1000 whichever is greater) of unspent funds per quarter can be carried forward. The remainder expires.
This overview explains the main operational, budget and service changes in Support at Home post 1 November 2025. For tailored guidance or service lists, our Care Managers can provide detailed support.
OUR FREE SUPPORT AT HOME SUMMARY GUIDE
Download the Luxe Care Support at Home Summary guide and see how Luxe Care transforms government policy into genuine comfort, security, and tailored home care for your family.
WHY CHOOSE LUXE CARE
Customised, Client-Centred Support
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Every Luxe Care client receives an individualised care plan, co-created with their family and reviewed regularly to reflect changing needs, preferences, and cultural considerations.
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Enjoy flexible services, ranging from clinical nursing to meal support and social engagement, designed around your parent’s unique lifestyle.
Absolute Transparency and Flexibility
Luxe Care gives each family full oversight of budget planning, including how government contributions are used and how to increase or decrease services as required.
Unused government funds are “carried over” each quarter, building a reassuring safety net for emergencies or short-term needs.
Dedicated Care Partners, Ongoing Guidance
Each family is assigned a professional care partner—your trusted advisor for everything from ongoing service changes to helping you navigate government systems.
Care management meetings occur at least monthly, providing a transparent, responsive support loop so families always know what’s happening.
Comprehensive Services Tailored to Your Needs
Access a full continuum of support, including restorative care (short-term, intensive clinical/support services) and end-of-life pathways—delivered in strict alignment with government safety and quality standards.
Allied health, assistive technology, domestic support, and transport are all available depending on your parent’s government-approved plan.
CLIENT STORIES
Annette, newly managing her mother’s care, partnered with Luxe Care for the Support at Home program.
With Luxe Care’s expert help, her family received a fully tailored care plan, transparent monthly statements, and reassuring monthly check-ins.
Annette balanced career, family, and peace of mind—while her mother thrived with premium, home-based support.
YOUR QUESTIONS ANSWERED
Yes—Luxe Care champions both family involvement and self-management wherever possible.
You receive full monthly statements, and Luxe Care’s experienced team is always available for guidance on budget or care questions.
Your plan and budget are fully flexible and promptly reviewed to reflect your changing needs.
Speak to a Luxe Care advisor today on 1300 674 886 and discover a higher standard of support at home.
