About Us - Luxe Care - Home Care Service Melbourne

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THE HISTORY OF LUXE CARE

As of 2024, we are proudly delivering top quality in-home care services to over 400+ clients across Victoria.
Our values remain the same as the day our journey began – providing quality, consistent and discreet care
in the privacy and comfort of your own home.

In 2011, Luxe Care was founded to address Melbourne’s growing need for top-quality, private in-home care
services.

In 2015, current Operations Manager Suzanne Petterson joined the team. A Registered and Intensive Care
Nurse, Suzanne brought over a decade of extensive experience and success within private health care
and aged care sectors to Luxe Care’s rapidly expanding company.

Beginning with just three operating staff members, Luxe Care’s first central office was built from a small
storefront in Kew. Today, with a Hawthorn office, a brand new Mornington office, and over
200+ care staff, Luxe Care has seen exceptional growth over the past 10 years.

Our Vision

We know nothing beats home.

When service matters, Luxe Care works.

As the years pass, ensuring the wellbeing of our cherished elders, while allowing them to maintain autonomy and independence, becomes a priority. Luxe Care stands as a beacon of support, offering personalised home care and nursing services that empower senior citizens to thrive in their own homes.

Our Mission

We will enable you to remain in the privacy, safety and comfort of home.
We will listen attentively to all clients.
We will exercise empathy, kindness and understanding.
We will enable you to remain active.
We will make every day count.
We will provide the right care team for you.
We will go the extra mile for you.
We will continually challenge ourselves to be the best.

Luxe Care is dedicated to providing the highest level of personalised in-home care services, ensuring your loved ones receive the support they need while maintaining their dignity.

REACTIVATE: Get back to doing the things you love! Walks, time with friends, or any daily tasks that may have become difficult. We want you to continue as you always have and we’re here to help you.

REENGAGE: Start seeing friends and family regularly again, keep the routine that has always made you most comfortable, while staying active and connected to the people, places and activities that make you happy.

REGAIN: With our care, respect and empathy, you can feel confident again, knowing you’re in safe hands. What may have become difficult or impossible can be achievable again with our assistance. We are here for you!