Support at Home - Demystifying the Service List and Capped Prices.

The Support at Home program introduces a defined service list with capped prices. This approach aims to make in-home aged care more transparent and cost-effective. Let’s break down what this means for you.

What is a defined service list?

It’s a comprehensive catalogue of all services available under the Support at Home program. Each service has a clear description and a maximum price.

Benefits of this approach:

1. Transparency: You know precisely what services are available and their maximum cost.

2. Consistency: Prices are standardised across providers.

3. Cost control: Capped prices prevent overcharging.

4. Simplicity: No hidden fees or complex pricing structures.

How do capped prices work?

• Each service has a maximum price set by the government.

• Providers can’t charge more than this capped price.

• Prices may vary between providers, but they can’t exceed the cap.

What types of services are included?

The service list covers a wide range of needs, such as:

                  • Personal care

                  • Nursing

                  • Allied health

                  • Home maintenance

                  • Social support

                  • Meals

                  • Transport

Special considerations:

                  • Cleaning and gardening services have capped hours.

                  • Some services may have different prices based on location or time of day.

How does this affect your care?

1. You can easily compare services between providers.

2. Your quarterly budget is based on the capped prices of your approved services.

3. You might be able to receive more services within your budget.

Questions to ponder:

                  • Which services on the list would be most beneficial for you?

                  • How might capped prices affect your choice of provider?

                  • Would knowing the exact cost of each service help you plan your care better?

The defined service list and capped prices put you in control. You can make informed decisions about your care, knowing exactly what’s available and at what cost.

At Luxe Care, we provide the highest quality personalised care and support to enable older people to remain at home. We will discuss your circumstances and preferences and help you understand your options.

We want to help. Please call 1300 674 886 or contact us